FAQ
Dear user, welcome to our website, here are answers to some frequently asked questions:
Q1: How to ensure product quality?
A: All projects are strictly controlled to ensure the quality of materials and workmanship.
Q2: What is the average delivery time?
A: Delivery takes 7-15 working days, and may be extended by 1-2 days in some areas or during peak periods.
Q3: Can it be customized?
A: Yes, please specify the design when placing order and we will customize it.
Q4: How to check the order?
A: Provide the express delivery order number when placing an order. You can check the logistics progress on the express company APP.
Q5: Can I modify the order details?
Answer: If you have not paid yet, you can modify it. If you have already paid, please contact customer service for assistance.
Q6: Under what circumstances can returns be made?
Answer: You can return the product within 7 days at your own expense without any reason, as long as the work is in good condition.
Q7: What payment methods are supported?
A: Supports safe methods such as paypal payment and credit card payment.
Q8: Are there any warranty terms?
A: Yes, if quality problems occur, we will provide after-sales replacement and repair services within a certain period of time.
If you have any other questions, please contact our online customer service and we will reply as soon as possible.